1. Introduction
At Bayleaf, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our smart device and associated mobile application.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Includes your name, contact details, and any information you provide when creating an account or contacting support.
- Device Information: Data about your vehicle, the Bayleaf device, and the connected mobile app.
- Location Data: Real-time GPS location of your vehicle to provide tracking and emergency services.
3. How We Use Your Information
We use the information collected for the following purposes:
- To provide and improve our services, including location tracking and emergency assistance.
- To ensure device compatibility and monitor performance.
- To communicate updates, technical notices, or respond to customer support inquiries.
- To analyze usage trends and improve user experience.
4. Sharing Your Information
Bayleaf does not share your personal information with third parties without your consent, except in the following circumstances:
- Service Providers: Trusted partners that assist in providing our services, such as cloud hosting and analytics.
- Legal Compliance: When required by law or in response to a valid legal process.
- Emergency Services: Sharing your location with emergency responders in urgent situations.
5. Data Security
Bayleaf employs industry-standard security measures to protect your data from unauthorized access, use, or disclosure. While we strive to safeguard your information, no system can be completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we securely delete or anonymize it.
7. Your Rights
As a user, you have the following rights:
- Access your personal data and request corrections or updates.
- Withdraw consent for data collection and processing where applicable.
- Request deletion of your data, subject to legal obligations.
To exercise your rights, contact us at care@dhankhar.co.in.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and significant changes will be communicated to users.